June 11, 2019
Over the last few months, many of us have been working through the Gallup Q12 survey and engagement process with either our supervisors or an engagement champion. The conversations have been wide-ranging, but the champions report that question 10, “I have a best friend at work” is getting a lot of attention.
We all carry with us an image of what “best friend” means. Within our team meetings, there is often a debate whether it’s even possible to have a “best friend” at work.
In all the training leading up to the survey, the Gallup folks spent a lot of time talking with us about the “best friend” question, often using it as an example of how to discuss results. What we learned is that there are two main aspects to the question: the technical and the practical.