November 2, 2021
How do you know when something is working? Some indicators of trouble are easy to spot. If your vehicle’s check engine light comes on, you know it needs attention. If your child isn’t feeling well, you check his or her temperature and may make a call to the pediatrician. Measuring how well a workplace functions can be less straightforward, but our people leaders, often referred to as managers and supervisors, and their teams have tools available to assist with building a culture of engagement to make their work life more enjoyable together.