TRANSPORTATION MATTERS for IOWA

DOT2Go a big hit at recent Financial Fitness event in Des Moines


FB_IMG_1458744286596There’s something about being able to hold a driver’s license or identification card in your hand that gives a sense of freedom and accomplishment. For some Iowans, just getting to the driver’s license station or county treasurer’s office is an obstacle that can hinder the ability to obtain a driver’s license or ID.

One way the Iowa Department of Transportation is working to better serve our customers who might encounter issues in getting to an issuance site is the use of the DOT2Go, mobile station. The vehicle, outfitted to conduct motor vehicle business was most recently available to customers March 12 at Financial Fitness Day at the Evelyn K. Davis Center for Working Families.

The Iowa DOT2Go unit was one of 30 services made available to anyone who wanted to come out and learn more about how to gain financial independence. Some services represented included employment, housing, benefit screenings, filing taxes, credit reports, healthcare, higher education, and resume building. For the Iowa DOT, the goal of participating in the event was to network and create the foundation for lasting relationships to enrich the community.

FB_IMG_1458744203722Several Iowa DOT employees from the Motor Vehicle Division were involved in making the event a success, including Lorrain Bremer, Jose Maldonado, Bill Bartelson, Travis Schooley, Patricia Harmeyer, and Mindi Nguyen. All had a hand with several aspects of the event, whether it was working with the event planners, getting DOT2Go ready, or staffing the mobile unit on the day of the event.

Mark Lowe, director of the Motor Vehicle Division, said, “"We owe a special thanks to Pat Harmeyer for making our participation in this event possible. Pat spends a lot of personal time volunteering for the underprivileged, and she leveraged her community contacts and involvement to make us aware of, and bring us to this event. This is a great example of the good things that can happen when people share their passions at work."

Maldonado, who was one of the staff members on hand in the DOT2Go unit, said, “We received lots of questions about the Dot2Go RV and its function. Many folks had questions about what documents they needed to bring in to be issued an ID or driver’s license for the first time, what documents are required to change from an out-of-state driver’s license to an Iowa driver’s license, and parents had questions about what their child needed to complete for permits and graduated driver’s licenses. We spent a lot of time assisting customers with records questions. There were a lot of educational opportunities for sharing information; we also received many suggestions about other areas for additional outreach.”

DOT2Go team
From left: Pat Harmeyer and Jose Maldonado, Iowa DOT; Ray Lewis and Marvin Dejear, Evelyn K. Davis Center.

According to Lowe, “It was very gratifying to visit and hear the high remarks that everyone had for our team. They were effusive in their praise, which I thought was well earned. The organizers clearly understood the importance of safe mobility to the personal, social, and economic wellbeing of their community members, and it was a great opportunity to put our mission of ‘getting you there safely, efficiently, and conveniently’ into action. We not only provided good service and information but made terrific contacts and had great conversations that may lead to future events and projects.”

 

 

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